Transforming Enterprise Automation with Responsible AI Agents
While generative AI has captured notable attention, recent statistics indicate that over 95% of corporate pilot projects involving this technology fail to meet their anticipated goals. Instead of abandoning these initiatives, forward-thinking companies are pivoting toward agentic AI systems-intelligent digital assistants capable of learning and operating under human supervision.
Maisa AI: Pioneering a New Era in Digital Workforce Automation
Founded just over a year ago, Maisa AI is at the forefront of this change by prioritizing clarity and accountability in enterprise automation. Unlike traditional opaque models,Maisa’s platform focuses on developing responsible AI agents that can be trained thru natural language instructions. Supported by a $25 million seed round led by Creandum, the company recently launched Maisa Studio, an adaptable self-service platform enabling businesses across sectors to deploy tailored digital workers efficiently.
A process-centric Strategy: Orchestrating Workflows Rather Than Simple Outputs
Unlike manny platforms that generate direct responses from prompts-similar to coding assistants like GitHub Copilot or Tabnine-Maisa adopts a fundamentally different approach. Their CEO explains that instead of merely producing answers via AI, their system designs the entire sequence of tasks necessary to achieve those results. This “chain-of-work” methodology fosters more dependable and auditable workflows.
The Visionaries behind Maisa’s Breakthroughs
The foundational technology was created by co-founder and Chief Scientific Officer manuel Romero alongside CEO David Villalón. Having previously collaborated at another Spanish startup specializing in large language models (LLMs), they identified early challenges such as hallucinations-where AI generates false or misleading information-and sought innovative solutions beyond standard techniques.
Combating Hallucinations Through Human-Augmented LLM Processing (HALP)
Their unique HALP framework integrates human oversight directly into workflow execution. Much like an instructor guiding students solving complex problems step-by-step on a whiteboard, HALP involves users interactively while documenting each action performed by digital workers. This collaborative process enhances reliability and substantially reduces errors common in fully autonomous systems.

Image Credits: Maisa AI
The Knowledge Processing Unit: Guaranteeing Consistent Accuracy
A standout feature within Maisa’s architecture is its Knowledge processing Unit (KPU), which operates deterministically to limit hallucinations during task execution phases.Initially driven by technical hurdles rather than specific use cases, this focus on precision has attracted clients from highly regulated industries such as finance, automotive manufacturing, and energy production-all sectors demanding accountable automation for mission-critical operations.
Catering to Enterprise Demands with Versatile Deployment Models
Miles ahead of conventional robotic process automation (RPA) tools reliant on inflexible rules or heavy coding requirements, Maisa delivers scalable productivity improvements without compromising adaptability. Organizations can opt for secure cloud hosting or localized on-premise installations based on compliance needs-a vital consideration for enterprises managing sensitive data globally.
Navigating Market Trends: From Specialized Clients Toward Wider Adoption
Currently serving a focused but strategic clientele compared to millions using freemium code-assist platforms worldwide,Maisa aims for expansion through its newly introduced studio platform designed for simplified onboarding and broader accessibility among business users unfamiliar with complex programming environments.
This growth trajectory aligns with their dual headquarters located in Valencia and San Francisco-the latter underscoring strong connections with U.S.-based investors who contributed $5 million during earlier funding rounds last year.
An Investment Focused on Regulated Sectors Attracts Specialized Backers
The latest funding round included participation from Forgepoint Capital International via its European joint venture partnership with Banco Santander-a clear indication of Maisa’s appeal within cybersecurity-conscious industries requiring stringent auditability when deploying artificial intelligence solutions at scale.
Differentiation Through Transparency Amidst Growing Competition
- CrewAI: A notable competitor also automating business workflows using third-party models;
- Diverse Workflow Automation Solutions: Numerous emerging players targeting various niches within enterprise process optimization;
- The Maisa Advantage: Emphasizing transparent frameworks empowering non-technical users to control complex automated processes without sacrificing dependability or traceability;
- A word of Caution:“Rapid deployment” often leads to extended troubleshooting phases if lacking robust monitoring mechanisms;
- The Vision Ahead:“Consistently delivering reliable outcomes while scaling intelligent automation across global enterprises.”
Aiming for Accelerated Growth Backed by Strategic Talent Acquisition
Miasa plans nearly doubling its team-from around 35 employees today up to approximately 65 staff members within the next year-as it prepares for increased adoption fueled by an expanding waitlist worldwide.The company stresses demonstrating measurable results rather than empty promises throughout this critical expansion phase.
“Our commitment lies in proving there is an association delivering what it promises-and making it work dependably,” stated Villalón regarding upcoming milestones.”




