Comprehensive Guide to the Tangoe US Data Breach Settlement and Your Legal Protections

Background on the 2022 Tangoe Data security Incident

in late 2022, Tangoe US, a firm that manages telecommunications, mobile, and cloud expense solutions for major corporations spanning industries such as finance, healthcare, retail, manufacturing, and hospitality, experienced a important cybersecurity breach. Unlike breaches targeting consumer data directly, this event compromised sensitive details related to employees and their dependents of companies using Tangoe’s services.

The unauthorized intrusion took place between November 15 and November 17, 2022. Although detected promptly on November 17 by Tangoe’s security team,it was not until mid-2023 that investigations uncovered that protected health information (PHI) of former employees and their families was stored within the affected systems. Notifications to those impacted where initiated nearly a year later in November 2023.

Scope of Information Exposed During the Breach

The breach revealed an extensive array of personal data including full names, dates of birth, Social Security numbers (SSNs), detailed medical records such as prescription histories and billing claims; health insurance details; along with financial account credentials. This combination creates serious vulnerabilities: SSNs can be exploited for identity theft through fraudulent credit applications while medical identity theft can corrupt essential healthcare records-often harder to detect or rectify than traditional financial fraud.

The Growing Threat from Third-Party Vendor Data Breaches

This incident underscores a rising trend where third-party vendors hold critical employee data without direct interaction with consumers. If you were employed at any organization utilizing Tangoe’s telecom or managed mobility services roughly between early 2020 through late 2022-and received notification correspondence from them in late 2023-you are likely included in this settlement class even if you had no prior knowlege of Tangoe.

details About Compensation Available through the Settlement

The class action settlement provides several compensation options for eligible individuals who file claims by June 3rd, 2026:

• A reimbursement up to $750 for documented ordinary losses such as out-of-pocket expenses or lost time valued at $25 per hour (capped at four hours).
• An award up to $5,000 for exceptional losses directly linked to identity theft or fraud proven to have resulted from this breach.
• A fixed payment of $50 available without requiring documentation for claimants preferring not to submit proof.
• Two years’ coverage of three-bureau credit monitoring services accompanied by $1 million identity theft insurance protection.

The maximum cash recovery per claimant totals $5,750, combining both ordinary loss reimbursements and extraordinary loss awards. Notably there is no aggregate cap limiting payouts-each qualified filer receives their full entitled amount based on submitted evidence.

Court Expenses Handled Separately by Defendant Company

Tangoe will cover attorneys’ fees estimated around $195,000 plus an additional service award granted to the lead plaintiff outside victim compensation funds-ensuring all money claimed goes exclusively toward affected individuals rather than legal costs.

Eligibility Criteria: Who Can Participate in This Settlement?

This agreement applies broadly across all U.S.-based persons whose private information was exposed during the November 15-17, 2022 incident involving Tangoe’s systems-including former employees or dependents connected with companies using their telecom expense management or managed mobility solutions during that period. receiving an official notice letter from Tangoe confirms inclusion along with unique login credentials required when submitting your claim online or via mail submission methods.